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FAQS

1.Q: Is the price on your website real price, why it is much cheaper than market price?
A: We manage our business with lower overheads than a retail store. We needn't employ many different departments, and needn't pay the much fees for advertising, renting a store, asking other team for alteration etc. We are the largest professional factory in our city, and our clients can order shoes from our factory directly. Since we do not have to accommodate for these costs, we can pass the savings onto our customers.

2.Q: What forms of payments do you accept?
A: We currently accept Visa and MasterCard. Paying by credit card is safe, easy and convenient at Christian Louboutin Outlet, a quick, secure, and convenient way to order from us.

3.Q: Is it safe to pay by Credit card on your site?
A: Secure Sockets Layer (SSL) Certificate is the standard security requirement for e-commerce and other transactions online. An SSL Certificate combines encryption to protect information as it travels the Internet and identity information about the certificate owner to protect against fraud.
We uses a secure server with 256-bit SSL encryption to provide the highest level of security of your personal information. we are the rightful owner and operator of our website thus preventing fraud.

4.Q: How to do if I have questions about payment?
A: Please email us if you have any question concerning your payment. Please quote your order number, email address and your name.

5.Q: How can I cancel an order?
A: If you do not want the order which you make, you must contact with us within 6 hours so that we can do for you. 15% cancellation fee applies. Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be cancelled.